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  Public Ticket #531565
accomodation slider
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Comments

  • Claudio started the conversation

    Hi everybody
    My problem is that the slider of the accomodations is not working anymore. (see the screenshots...)
    I do not know what operation, if any, led to this problem. The site is not yet online,
    in case you need it online, please let me know I will manage to do it asap.
    Thank you
    Best Regards

  •  2,054
    Theme replied

    Hi,

    Please do the following:

    1. Set WP_DEBUG to true in your wp-config.php and reload the problem page and report back if you see any php errors.

    2. Right click on problem page, view console and take a screenshot and show us so we can see if there are any javascript errors.

    Thanks,

    Best regards,

    themeenergy support

  • Claudio replied

    Hi,
    thank you for the reply.
    I don\'t see any php error after set WP_DEBUG to true.
    Attached you can find the page source code, if it\'s helpful...


    Thank,
    Claudio

  •  2,054
    Theme replied

    Please provide the browser console screenshot that shows javascript errors.

    Thanks,

    Best regards,

    themeenergy support

  •  2,054
    Theme replied

    Have you modified your code at all? It is very hard to see why the gallery doesn\'t show without seeing the thing online. I can see <ul id=\"gallery\" class=\"cS-hidden\"> the cS-hidden class on your gallery in code... so gallery is hidden, but I don\'t know why without seeing what is going on or what customization you have done.

    Thanks

    Best regards,

    themeenergy support

  • Claudio replied

    Hi,
    attached you can
    see in the screenshot of the browser console ... excuse my ignorance ...
    I did not change the code because I have not these skills...
    I took the original file and there is the same line of code.
    I attach the file \"accomodations.js\" that seems wrong and also the original file that I downloaded when I bought the theme.
    Thanks for the support,

    Claudio

  • Claudio replied

    ...I have no idea how it has solved the problem...
    I simply
    saved (without any modification) the file \"accomodations.js\" and uploaded via FTP and now works
    .

    excuse my incompetence.

    Have a nice day,
    Claudio

  •  2,054
    Theme replied

    Hello,

    I am glad to hear that things worked out.

    Thanks for letting us know.

    Best regards,

    themeenergy support