Okay
  Public Ticket #1206255
Mail
Closed

Comments

  • Mohammad started the conversation

    Hi,
    When i make the reservation as a geust i am receive the confirmation mail but as a admin i am not receiving email notification.
    Could you check please.
    Thanks

  •  644
    Theme replied

    Hi,

    Are you using WooCommerce for payment processing?

    Also, you are making a reservation as an admin or?

    Best regards,

    themeenergy support

  • Mohammad replied

    Hi,
    Thanks for your reply.
    Yes are using WooCommerce for payment processing.
    Please try to make an reservation, you will get confirmtaion mail, but i am as adming not receving mail.
    Could you check please?
    Thanks.

  •  644
    Theme replied

    Hi,

    When using WooCommerce the theme defers to WooCommerce for sending notification emails for Orders.

    You have to configure email settings for WooCommerce in order to get notified as admin for various orders as per this documentation:

    https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-20

    Best regards,

    themeenergy support

  •   Mohammad replied privately
  •  644
    Theme replied

    Hello,

    if you are not receiving emails sent, you can debug the issue with this plugin:
    https://wordpress.org/plugins/wp-email-debug/

    If you would not be able find a solution to your server email issues, we would then recommend you to configure SMTP with a plugin, such as https://wordpress.org/plugins/easy-wp-smtp/ and have email sent with SMTP.

    To use the slider, simply install and activate the plugin. Create a slider (there is a sample slider also provided) and place it on your home page via Appearance > Widgets.

    Thank you

    Best regards,

    themeenergy support